Google Nest Часто задаваемые вопросы для клиентов

If your Google Nest camera is not recording video history, check the following: Ensure your camera is properly connected to Wi-Fi and has power. Verify that your Nest Aware subscription is active, as video history is part of that service. Make sure that your camera settings allow for video recording. Restart your camera and check for any software updates in the Google Home app. If the issue persists, consider resetting your camera to factory settings and setting it up again.

If your WiFi point is flashing orange, it usually indicates that it's having difficulty connecting to the internet. First, try rebooting your WiFi point by unplugging it, waiting about 10 seconds, and then plugging it back in. Ensure that the device is within range of your router and check connections. If the issue persists, consider checking your internet service status with your provider.

For help wiring your Google Nest thermostat, please refer to the installation guide included with your device. It provides detailed instructions and diagrams specific to different HVAC systems. Ensure you've turned off power to your heating and cooling system before starting. The guide will help you connect the wires correctly to avoid any issues. Additionally, there are helpful video tutorials available that demonstrate the wiring process step-by-step.

To reconnect your Nest thermostat to Wi-Fi, first ensure that your Wi-Fi network is active and within range. Navigate to the settings on your thermostat, select "Network," and then choose "Wi-Fi." If your network doesn't show up, try restarting your router. After restarting, check again on the thermostat. Sometimes, toggling the Wi-Fi settings off and on can help. If you still don't see your network, ensure that the thermostat is compatible with your Wi-Fi frequency and verify that there are no restrictions on your network that could prevent the device from connecting.

Error code E294 on a Google Nest typically indicates a problem with the device's internet connection. This could arise from issues such as a weak Wi-Fi signal or an interruption in service. To resolve this error, ensure that your Wi-Fi network is functioning properly and that your Google Nest device is within range of your router. Restarting the device or your router may also help to clear the error.