Greyhound Customer FAQ

Refunds for returning trips depend on the fare rules associated with your ticket. If your ticket is refundable, you can request a refund through the official process. Please check the specific conditions of your ticket for eligibility and instructions on how to proceed.

Yes, Greyhound buses offer free Wi-Fi on many routes, including Las Vegas to Fresno, California. However, availability may vary depending on the specific bus or service. Enjoy your trip!

Yes, passengers are required to present a valid form of identification when boarding a Greyhound bus. This can include a government-issued photo ID, such as a driver's license or passport. An updated ID is recommended to avoid any issues during travel.

Tickets are generally non-transferable and non-refundable, meaning you cannot exchange a ticket for another time if the original ticket holder did not board. However, different policies may apply based on specific ticket types or circumstances. It's best to consult the specific terms of your ticket for clarifications on exchanges or future travel.

We are sorry to hear about your lost luggage. Please report your lost item to the Greyhound Lost and Found service. Provide a detailed description of your luggage and any other relevant information to help locate it.