Toll-free·Calls Customer Service·Most popular Weight Watchers number
Q:
How do I talk to a live human at Weight Watchers?
A:Must choose option 1-4, then wait on the line until transferred to a representative.
Q:
Does Weight Watchers offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Tuesday. Details
Q:
How long will I wait on hold?
A:The average hold time is 15 minutes.The longest hold times are on Tuesday, and the shortest are on Friday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Weight Watchers phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose option 1-4, then wait on the line until transferred to a representative.
Here is how our research team describes the way the Weight Watchers phone system greets you: Let's go ahead and confirm your account information now. What's your account number?
Below are some clips we've found from Weight Watchers's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling Weight Watchers.
The number one doctor recommended weight loss program.
So happy you're here.
Due to high call volume, your hold time may be longer than normal.
We appreciate your patience, and we will be with you as soon as possible.
Current members can chat with us twenty four hours a day, seven days a week, via your WW app or the WW website after logging in.
Thank you for your interest in weight watchers and your patience in holding.
If you're calling to cancel, please complete this via twenty four seven chat found in your Weight Watchers app.
We wanna get right to your questions when the agents join.
Let's go ahead and confirm your account information now.
Are you currently a Weight Watchers member?
Press one for yes. Press two for no.
Are you currently a weight watchers member?"
Excerpt from a call with Weight Watchers
Friday, January 5, 2024 7:43 PM
They may need the phone number on your account
"Thanks for calling Weight Watchers.
The number one doctor recommended weight loss program.
So happy you're here.
Due to high call volume, your hold time may be longer than normal.
We appreciate your patience, and we will be with you as soon as possible.
Current members can chat with us twenty four hours a day, seven days a week via your WW app or the WW website after logging in.
Thank you for your interest in weight watchers and your patience in holding.
If you're calling to cancel, please complete this via twenty four seven chat found in your Weight Watchers app.
We wanna get right to your questions when the agent joins.
Let's go ahead and confirm your account information now.
Are you currently a Weight Watchers member?
Press one for yes. Please enter your ten digit phone number associated with your Weight Watchers account."
Excerpt from a call with Weight Watchers
Wednesday, January 10, 2024 4:21 PM
They may ask you to enter information with the dial pad
"Thanks for calling Weight Watchers.
The number one doctor recommended weight loss program.
So happy you're here.
Due to high call volume, your hold time may be longer than normal.
We appreciate your patience, and we will be with you as soon as possible.
Current members can chat with us twenty four hours a day, seven days a week via your WW app or the WW website after logging in.
Thank you for your interest in weight watchers and your patience in holding.
If you're calling to cancel, please complete this by logging in to your WW app.
Tap on hamburger menu in the top left corner, Scroll down and click on twenty four seven live coaching.
Or log in to your account settings on w w dot com.
We wanna get right to your questions when the agent joins.
Let's go ahead and confirm your account information now.
You entered February twelfth.
Nineteen seventy. If this is correct, press one.
Press using your phone's dial pad, please enter your billing address number."
Excerpt from a call with Weight Watchers
Tuesday, April 9, 2024 4:59 PM
The first phone menu
"Thanks for calling Weight Watchers.
The number one doctor recommended weight loss program.
So happy you're here.
Current members can chat with us twenty four hours a day
seven days a week via your WW app, or the WW website after logging in.
Thank you for your interest in Weight Watchers.
And your patience in holding.
We wanna get right to your questions when the agent joins.
Let's go ahead and confirm your account information now.
Are you currently a Weight Watchers member?
Press one for yes.
Press two for no."
Excerpt from a call with Weight Watchers
Tuesday, January 2, 2024 3:58 PM
What are the hours and when should I call?
Weight Watchers operates the call center for this 800-651-6000 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 887 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Weight Watchers phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Weight Watchers staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Weight Watchers is Sunday.The most busy day to call is Tuesday, which averages 241% more phone calls by comparison.Again, this is based on a sample of 887 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Weight Watchers
In summation, the best day to call Weight Watchers is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Weight Watchers staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Weight Watchers
If you have time to do a bit of reading before you call Weight Watchers, we recommend you read over some of our problem-specific articles.
The Weight Watchers Freestyle program is a comprehensive weight loss program that focuses on healthy eating habits and promotes long-term weight management. It is designed to provide flexibility and freedom to its members by assigning zero SmartPoints values to a wide range of foods, including lean meats, fruits, vegetables, and most seafood. The program encourages a balanced diet and teaches portion control through its SmartPoints system, where each food is assigned a certain value based on its nutrition content. Additionally, members have access to a supportive community and numerous resources such as a mobile app, personalized meal plans, and regular workshops to help track progress, stay motivated, and make healthier choices. The Weight Watchers Freestyle program aims to create a sustainable lifestyle change by promoting overall wellness rather than restrictive dieting.
One of the components of Weight Watchers is the weekly weigh-in or weight tracking. If you need to change the date your record your weight management progress, you can do so online or via the mobile app. If you attend meetings in person, you can still use the electronic options or switch to a meeting day that works before your schedule.
On the Weight Watchers program, there are no specific food restrictions. The program promotes a flexible and balanced approach to eating. It emphasizes the importance of making healthier food choices and creating a calorie deficit. With the SmartPoints system, every food and beverage is assigned a SmartPoints value, based on its nutritional content. Participants are provided with a daily SmartPoints budget that they can tailor to their preferences. This allows for personalization and flexibility in food choices, as long as they fit within the allocated points. Weight Watchers encourages members to prioritize nutrient-dense foods, such as fruits, vegetables, lean proteins, and whole grains, while still allowing flexibility for indulgences, promoting a sustainable and enjoyable approach to weight loss and maintenance.
Click the link above to get answers to just about any Weight Watchers customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Weight Watchers, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about special plan: "I was on a special plan last year that only takes I think, it's ten ninety eight total."
- From a call lasting 6m 10s , Apr 26, 2024 3:19 PM
Email address update: "I was rejoining Weight Watchers today, but I messed up my email address and can't log in to confirm it."
- From a call lasting 11m 43s , Apr 12, 2024 6:00 PM
Providing personal information: "It's Cali, c a l l I e, Smith, s m I t h."
- From a call lasting 3m 48s , Apr 9, 2024 4:59 PM
Billing discrepancy, membership renewal: "You're doing me a disservice For a few dollars, you're gonna lose my membership."
- From a call lasting 20m 20s , Apr 3, 2024 8:17 PM
Cancellation request: "Well, I just received a notice that you increased my rate without notifying me, so I want to cancel."
- From a call lasting 7m 38s , Mar 29, 2024 1:06 PM
Looking for virtual coach: "Well, I had a favorite co virtual coach, Larry g, and I can't find him anymore."
- From a call lasting 6m 59s , Mar 26, 2024 2:23 PM
Lifetime membership status inquiry: "I'm a lifetime member, but I don't know how the cycling with charging goes, but I'm gonna be having some major surgery."
- From a call lasting 10m 9s , Mar 25, 2024 9:13 PM
Membership cancellation request: "I think I'm paying, like, about twenty three dollars a month. Is there anything better that you guys have?"
- From a call lasting 7m 39s , Mar 18, 2024 4:12 PM
Caller verification: "No. It's Robin Zuppa."
- From a call lasting 9m 10s , Mar 7, 2024 7:05 PM
Cancellation request: "I really need you to help me cancel."
- From a call lasting 8m 44s , Mar 1, 2024 12:54 AM
More Weight Watchers Customer Service Contacts
There are of course other ways to contact Weight Watchers customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Weight Watchers provides this option.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Weight Watchers will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Weight Watchers customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Weight Watchers's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Weight Watchers agent. This phone number is Weight Watchers's best phone number because 37,002 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-651-6000 include Signup For Service, Cancel Service, Update Account Info, Upgrade Account, Account Access and other customer service issues. The Weight Watchers call center that you call into has employees from Kansas and is open 24 hours, 7 days according to customers. In total, Weight Watchers has 1 phone number. It's not always clear what is the best way to talk to Weight Watchers representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Weight Watchers. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Weight Watchers. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.