Match.com Phone Number

Calling Match.com customer service faster by GetHuman

800-926-2824
Customer service
Current Wait: 23 минут (16m avg)
Hours: Mon-Fri 8am-5pm CST; best time to call: 8:05am
Get to a live person fastest: Нажмите 2, затем 5, затем 2
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Reasons customers like you called recently

I can’t get in to my account anymore because I used a non existent email and I forgot t...
I would like to talk to a representative about pricing thank you very much
What do the dots mean after picture of people who view your profile some are circles wi...
I want to cancel my subscription
I cancelled my subscription for Match in March and stated that I had found someone and...
Sent an email months ago to cancel this account.**Want a refund and to cancel**Thank yo...
Need to ask question regarding my account
I have been a member for at least * years.*I joined for *.** a month for * months. And...
Trying to cancel subscription ... can't find right screen. Tried match.com ... don't...
My match.com does not have an inbox for messages. Please check the top upper bar there...
Hello**I had a membership and the charge was disputed. Customer service advised me to...
I'm trying to verify my new account. My mobile does not have text messaging. I need the...
Cancelled when renewed never want a renew .I need my credit please tim Barry...
I was billed but have not had a membership in a long time
.y account can not be verified bc my phone number is associated with an old account. Ev...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Match.com's Phone-Based Customer Care

Match.com is an online dating service that began operations in the mid-90s. As one of the oldest and most successful dating sites in the world, it isn't surprising that it receives many customer service requests on a daily basis.

Unfortunately, Match.com does not provide phone-based customer service. If you need to get in touch with the company, you will have to do so through the email form on its site.

Why Do People Contact Match.com Customer Support?

People call Match.com for a range of reasons, including:

  • Help with starting, changing, or canceling accounts
  • Billing issues
  • Technical problems with the website
  • Safety and security issues, such as reporting scammers and predators who use the site

Best Practices for Contacting Match.com

There are a few things that you can do to help ensure that your call to Match.com is a productive one:

  • Keep in mind that Match.com customer service representatives are only available Monday - Friday 8:00 AM - 5:00 PM Central time. You can email outside of those days and hours, but you will have to wait for a response.
  • Make sure you can supply necessary documentation of your issue if Match.com requests it. This may include order confirmations, screenshots, or billing statements.
  • If you are having issues with Match.com's mobile app or website, have your device close buy so that you and the customer service representative can troubleshoot together.
  • Have pen and paper handy so that you can take notes during your call.

How do Consumers Feel About Contacting Match.com?

Many people are unhappy about the fact that Match.com does not provide phone service. This dissatisfaction also extends to the hours during which Match.com customer service is available.

As for the service itself, reports tend to be mixed. Match.com users may benefit from reviewing the help guides available on the site so that they can resolve their own issues.

What Kind of Issues can a Match.com Representative Resolve?

Match.com customer service representatives can resolve most customer issues because Match.com is an online service. These issues include technical problems, taking reports of fraud and abuse, making changes to your account status and addressing billing concerns.

What Can't Be Resolved by Contacting Match.com Customer Service?

Match.com representatives aren't mediators and cannot resolve disputes between Match.com customers. In addition, agents are also not able to resolve incompatibilities between the Match.com service and your hardware devices or software. While the agent may be able to suggest a workaround, ultimately you will have to make any necessary changes to get Match.com to work on your computer, tablet or phone.

What Should You Do If You Have an Unsuccessful Communication with Match.com?

If Match.com's response to your request is less-than-satisfactory, don't give up. You may be able to get your questions answered or issues resolved anyway.

First, review the correspondence that you had with Match.com customer service. You may be able to identify a misunderstanding or area of miscommunication that can be addressed in your next email to Match.com.

If you can identify a deficiency that might be addressed via a screenshot or document scan, prepare your documentation before making a second contact.

Email Match.com again and explain your concerns. Be very precise in describing your areas of dissatisfaction and offer to supply documentation to support your case.

You may also try reaching out to Match.com on its social media platforms. Drawing attention to your case in this way may attract a response from Match.com

If you have a billing problem with Match.com, contact your debit card or credit card company. File a request to reverse any charges. You may find that your bank is willing to advocate for you and help you receive compensation.

Customer Number 800-926-2824 - by the Numbers

Номер телефона для набора800-926-2824
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-пт 8.00-5.00 CST
Лучшее время для набора8:05
Перейдите лабиринт телефона к человекуНажмите 2, затем 5, затем 2
Среднее ожидание
Текущее ожидание23
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, интернет
Качество связи68%
Качество помощи80%
Голоса клиентов25,846
Информация обновлена в последний разTue Apr 13 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Match.com's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Match.com, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Match.com. Этот номер телефона является Match.com лучшим номером телефона, потому что 227,046 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-926-2824, включают Cancel My Subscription, Unblock Account, Update Account Info, Account Access, Refund a Charge и другие проблемы обслуживания клиентов. В колл-центр Match.com, в который вы звоните, работают сотрудники из Texas, South Carolina, Wisonsin, и он открыт Mon-Fri 8am-5pm CST в соответствии с требованиями клиентов. В общей сложности Match.com имеет 3 телефонных номеров. Не всегда ясно, как лучше всего общаться с Match.com представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Match.com - by phone or otherwise

Хотя 800-926-2824 является лучшим бесплатным номером Match.com, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других Match.com клиентов, - позвонить по их 800-326-5161 номеру телефона для своего Аннулирование отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 800-326-5161 для Аннулирование. Если вы считаете, что эта информация неточна или знаете, как связаться с Match.com, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Match.com.

What is GetHuman's Relationship to Match.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Match.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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