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RCN Customer Service
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FAQ
Updated
May 3, 2024
RCN Customer FAQ
Top Answers & How-to Guides
What is RCN's Phone Number?
The question we are asked most often is about how to talk to RCN customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What is RCN's cancellation policy?
RCN's cancellation policy allows customers to cancel their services at any time without incurring any fees or penalties. There are...
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Services Offered
What services does RCN offer?
RCN offers a wide range of services to meet your entertainment and communication needs. Our primary service is high-speed internet,...
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Coverage Area
What is the coverage area for RCN?
RCN provides coverage in select areas across the United States. Primarily available in urban and suburban regions, RCN covers major...
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Pricing Structure
What is RCN's pricing structure?
RCN offers a transparent pricing structure that is designed to suit a variety of needs and budgets. Our pricing plans are based on...
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Bundle Services
Can I bundle services with RCN?
Yes, RCN offers the option to bundle services. By bundling your services with RCN, you can enjoy the convenience of having multiple...
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Promotional Deals
Does RCN offer any promotional deals?
Yes, RCN does offer promotional deals to its customers. They frequently introduce special promotions and discounts, allowing customers...
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Payment Options
What are the available payment options with RCN?
RCN offers various convenient payment options to suit customers' preferences. Customers can choose to make one-time payments online...
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Service Outages
What is RCN's policy on service outages and repairs?
RCN understands the inconvenience caused by service outages and aims to resolve them promptly. Our policy regarding service outages...
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DVR Service
Does RCN offer a DVR service?
Yes, RCN offers a DVR (Digital Video Recorder) service. With RCN's DVR service, customers can conveniently record their favorite shows...
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Modem/Router
Can I use my own modem/router with RCN?
Yes, you can use your own modem/router with RCN. RCN allows customers to use approved third-party equipment, which includes modems...
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Cancellation Policy
What is RCN's cancellation policy?
RCN's cancellation policy allows customers to cancel their services at any time without incurring any fees or penalties. There are...
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Help me with my RCN customer service issue
Ask any question you have about RCN customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact RCN
Services Offered
Coverage Area
Pricing Structure
Bundle Services
Promotional Deals
Payment Options
Service Outages
DVR Service
Modem/Router
Cancellation Policy
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All Companies
›
RCN Customer Service
›
FAQ
Updated
May 3, 2024