DISH Часто задаваемые вопросы для клиентов

We're sorry to hear you're having trouble using the YouTube app on your DISH. There could be several reasons for this. First, make sure your receiver is connected to the internet. If it's not, reset your receiver and internet connection. Check if there are any updates available for your receiver or the YouTube app itself. If it doesn't work, try resetting your receiver to its factory settings. Please note that this option should be your last resort as it will erase all your personal settings. If none of these steps work, it might be a temporary issue with the YouTube service, and you may need to try again later.

Yes, it's possible to get your recently used channels back on your screen. The exact method may vary depending on your DISH receiver model, but generally, you can head to the settings or preferences menu. Look for an option labeled 'Channel Guide' or 'Recents'. Here you should find the settings for your recently viewed or favorite channels. Make sure this feature is enabled so these channels appear on your screen. If this doesn't work it's possible a recent update or change in your settings may have affected this. You may need to reset your receiver or refresh your system for changes to take effect.

Yes, with DISH service, you can watch separate channels on separate TVs. However, you would need a multi-room set-up to do this, which may require multiple receivers or a multi-room DVR. Each TV needs to be connected to a receiver to control the channel that the TV displays. This way, each TV can be on a different channel at the same time. Please be aware that additional equipment may have extra costs associated with it.

We're sorry to hear you're having trouble with sports programming. DISH offers a variety of sports channels that broadcast live events and games. However, the availability of specific games, like Pac 12 Baseball, can depend on your package level, and sometimes, due to broadcasting rights, not all games may be available in all regions or on all channels. You can try searching the guide for specific teams or keywords, but keep in mind that college games can sometimes be listed under broader categories, not necessarily by the specific team name. Also, remember to set your DVR to record in advance, as last-minute changes can occur.

You can replace a frayed cable on your DISH unit. It's important to have a quality cable for the best signal. To replace it, you'll require a coaxial cable, which you can purchase at most electronics stores. Make sure the power is off and unplug the DISH receiver. Then, simply unscrew the frayed cable from both the dish and receiver and replace it with the new one. Screw both ends of the new cable on tightly to ensure a good connection. However, if you're not comfortable doing this on your own or if the dish is installed at a high or hard-to-reach place, we recommend getting a professional to do this job.