Ticketmaster Phone Number

Calling Ticketmaster customer service faster by GetHuman

800-745-3000
Customer service
Current Wait: 25 минут (25m avg)
Hours: Mon-Sat 9am-6pm, Sun noon-6pm EST; best time to call: 9:01am
Get to a live person fastest: Абсолютно необходимо нажать 0, когда вы находитесь в автоматизированной части сообщения, если вы хотите поговорить с реальным человеком.

Reasons customers like you called recently

Hi I have tickets for Frank's skinner in lincoln which is over one year old and we're c...
Refund for the tickets
Even was cancelled was not notified or refunded
Event was cancelled was never refunded or notified about it
We ordered the wrong location for tickets
I have to mobile tickets to Texas Motor Speedway, I received an email to select my seat...
I don't have a smart phone to get into the concert. What do I do to get in ?
I bought tickets last year and i dont see it in my account anymore or any updates on it...
I don't have a smart phone, only a flip phone. How can I get in to the Genesis concert...
Wrong day of the circus
I can no longer access my ticketmaster account due to no longer having access to the or...
I need to get a refund and I have a different card on file due to someone stole my card...
I have been trying to purchase * accessible ticket for the Monkees Farewell tour since...
I have tickets for a rescheduled Santana concert August **** in Syracuse and want to di...
I having trouble access my account
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Ticketmaster's Phone-Based Customer Care

Ticketmaster is a ticket sales company that operates throughout the United States and within several other countries. As one of the top ticket sellers in the country, Ticketmaster gets a lot of customer service requests each and every day.

Why Do People Call Ticketmaster Customer Support?

People call Ticketmaster customer support for a range of reasons, including:

  • Questions about ticket orders
  • Ticket delivery tracking
  • Questions about premiums that come with tickets
  • Requests for changes, refunds or cancellations
  • Technical support for using the Ticketmaster website or mobile app
  • Problems with printing or using a ticket

Best Practices for Calling Ticketmaster Customer Service

Here are some of our best tips for helping to ensure that your call to Ticketmaster customer service goes smoothly:

  • Make sure you are calling the right number. Ticketmaster has different numbers in the countries in which it operates. In addition, it has a separate TDD number for people who are deaf or hearing impaired, as well as a dedicated line for people who have purchased tickets to "arts" events, including the ballet and the symphony.
  • Before calling, make sure that you have any necessary information in front of you. This information may include ticket confirmation numbers, dates and times of events, billing statements from your credit card company or any correspondence between you and Ticketmaster that is relevant to your case.
  • Have pen and paper handy so you can take notes during your call. You may need to record confirmation or cancellation numbers or take down the name of the representative who assists you.

How do Consumers Feel About Calling Ticketmaster Customer Service?

Ticketmaster has historically had customer relations problems, primarily due to the company adding additional fees to ticket prices that were not always obvious at the beginning of the purchase process.

Another issue is that since Ticketmaster is a third-party business that does not actually own the venues it sells tickets for, the company has limited power when it comes to addressing problems with a specific venue.

What Kind of Issues can Ticketmaster Customer Service Representative Resolve?

Ticketmaster customer service representatives can resolve a range of issues, including questions about tickets and ticket delivery, issues surrounding credit card charges and ticket pricing, and the possibility that a ticket was issued for the wrong class of seating.

Customer support agents can also, when possible, assist with ticket changes and refunds.

What Can't Be Resolved With a Call to Ticketmaster Customer Service?

Venues set their own policies on some issues, such as seating and age-restrictions: Ticketmaster isn't able to intervene if a customer purchases tickets to a show without understanding these policies. In many cases, tickets are non-refundable and Ticketmaster is not authorized to initiate refunds to purchasers.

Individuals who purchase tickets issued by Ticketmaster through a third party, such as a "scalper" or someone who sells tickets on eBay or Facebook, often have no protection against fraud. Ticketmaster is not obligated to assist individuals who purchase a ticket through an unauthorized seller.

What Should You Do If You Have an Unsuccessful Call with Ticketmaster?

If you've tried resolving an issue or getting an answer to a question by calling Ticketmaster and yet hung up the phone feeling dissatisfied, don't give up. You may still have options.

  • First, review any notes that you took during your original call. If you don't have any notes, try and recall what happened during your conversation and write it down. This information can be very helpful if you have to escalate your case.
  • Next, call Ticketmaster back. The next representative you speak to may be better able to assist you.
  • If a second call does not resolve your problem, consider getting in touch with Ticketmaster through a different method. If you have already purchased your ticket, log into your account online and request a live chat. Other options include getting in touch via email or through social media. All of these options have the advantage of providing you with a written transcript of your conversation.
  • If Ticketmaster remains unresponsive, Try sending a letter through postal mail. Be sure to request tracking and delivery confirmation. This is not a fast option, but it does show Ticketmaster that you are serious about this issue and your letter may end up in the hands of somebody who will be able to take the time to read it and take effective action on your case.

Customer Number 800-745-3000 - by the Numbers

Номер телефона для набора800-745-3000
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеПродажа билетов
Часы работы колл-центраПн-Сб с 9:00 до 18:00, ВС с полудня до 18:00 EST
Лучшее время для набора9:01 утра
Перейдите лабиринт телефона к человекуАбсолютно необходимо нажать 0, когда вы находитесь в автоматизированной части сообщения, если вы хотите поговорить с реальным человеком.
Среднее ожидание
Текущее ожидание25
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, твиттер, электронная почта, интернет
Качество связи79%
Качество помощи52%
Голоса клиентов6,860
Информация обновлена в последний разThu May 06 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Ticketmaster's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Ticketmaster, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Ticketmaster. Этот номер телефона является Ticketmaster лучшим номером телефона, потому что 136,638 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-745-3000, включают Track an Order, Missing Tickets, Purchase Tickets, Refund a Charge, Special Request и другие проблемы обслуживания клиентов. В колл-центр Ticketmaster, в который вы звоните, работают сотрудники из West Virginia, Texas, Virginia, Canada, и он открыт Mon-Sat 9am-6pm, Sun noon-6pm EST в соответствии с требованиями клиентов. В общей сложности Ticketmaster имеет 3 телефонных номеров. Не всегда ясно, как лучше всего общаться с Ticketmaster представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Ticketmaster - by phone or otherwise

Хотя 800-745-3000 является лучшим бесплатным номером Ticketmaster, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других Ticketmaster клиентов, - позвонить по их 800-653-8000 номеру телефона для своего Поддержка фанатов США отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 800-653-8000 для Поддержка фанатов США. Если вы считаете, что эта информация неточна или знаете, как связаться с Ticketmaster, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Ticketmaster.

What is GetHuman's Relationship to Ticketmaster?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ticketmaster. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!