Planet Fitness Customer Service

Contact Planet Fitness & solve common issues

Use Planet Fitness's Phone Number

Planet Fitness's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Planet Fitness. Below you will also find the phone and non-phone-based contact information we've gathered.

Planet Fitness: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Planet Fitness.
There's more!
Click below to show 8 more questions, answers, and complete guides to common Planet Fitness customer support problems.

Contacting Planet Fitness customer support

Below you can compare and contrast the 2 ways to contact Planet Fitness by looking at which ones are the fastest and which ones other customers recommend the most for solving Planet Fitness customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Planet Fitness across the following channels: Phone, Web.

Phone number / contactWaitVotes
844-880-7180
Corporate Offices
6 mins121
Online Help at planetfitness.com
Customer Service
< 2 hrs242

Recent reasons customers contacted Planet Fitness:

On wed July **th I went into planet fitness in Centerville Ohio *** Lyons Rd and did...
I sent two different messages to my home club (Planet Fitness) and never received a rep...
Planet Fitness in Riverside California on Chicago street *Thursday July ** **** ***am...
The equipment and workout temperatures at the Waterford, CT location are unsafe. It is...
Wilmington Massachusetts planet fitness has been closed because of a maintenance issue...
Is there a timeframe when th air conditioning maintenance problem will be resolved at t...
I'm trying to find out what locations in Georgia if any have spray tan versa spray tan...
Hello ma'am, I have been trying to reach you by phone but have had no luck. I would lik...
I applied for the **-hour trial went into the club and was treated rather judgmentally...
Sterling Va. fitness court. The setup of the free weights is absolutely ridiculous. I’v...
Overdraft fees plus annual fees
I went to go work out today at the St. Peters Missouri mid Rivers location. They were o...
I am very disappointed that PF decided to push pride month agenda making the decision t...
Hi I hope I locate the right people I keep getting email from you or text messaging say...
I fell asleep on the hydro machine after a long day and the lady told me I can’t sleep...

Help me with my issue

Does GetHuman work with Planet Fitness?

GetHuman does not work with Planet Fitness's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Planet Fitness at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Planet Fitness's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Planet Fitness at a Glance

Planet Fitness has no chat option
Planet Fitness has no customer email
Planet Fitness has 1 help forum
Planet Fitness has no twitter handle
Planet Fitness has no facebook page
Contact information overview

Answered on this page:

What Is the Planet Fitness Cancellation Policy?
How Do I Get Planet Fitness to Refund a Charge?
Can I transfer my membership to a different Planet Fitness location?
How Do I Freeze My Planet Fitness Gym Membership?
How Do I Cancel My Planet Fitness Membership?
How Do I Move My Planet Fitness Membership?
How do I log a complaint with Planet Fitness?
Solutions to common issues

Contacting Other Companies

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