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FTD.com Customer FAQ

Top Answers & How-to Guides

What is FTD.com's Phone Number?

The question we are asked most often is about how to talk to FTD.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discounts or promotions available?

Yes, there are discounts and promotions available at FTD.com. We offer various deals and discounts throughout the year to help our...
Ask any question you have about FTD.com customer service, get an answer now.
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Payment Methods

What payment methods do you accept?

At FTD.com, we accept a wide range of payment methods to ensure convenience for our valued customers. You can complete your purchase...
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Order Tracking

Can I track my order?

Yes, you can easily track your order at FTD.com. Once your order has been confirmed and shipped, you will receive a confirmation email...
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Delivery Time

How long does delivery take?

At FTD.com, delivery times may vary based on various factors. For standard delivery within the United States and Canada, orders placed...
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Return Policy

What is your return policy?

Our return policy at FTD.com is designed to ensure complete customer satisfaction. We want you to be thrilled with your purchase every...
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Same-Day Delivery

Do you offer same-day delivery?

Yes, FTD.com offers same-day delivery services for select floral arrangements and gifts. To ensure your order is eligible for same-day...
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Damaged Flowers

What if my flowers arrive damaged?

If your flowers arrive damaged, we apologize for the inconvenience and are here to help you! At FTD.com, we strive to deliver fresh...
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Customization Options

Can I customize my flower arrangement?

Yes, you can easily customize your flower arrangement at FTD.com. We understand that every occasion is unique and personal, so we offer...
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International Delivery

Do you deliver internationally?

Yes, we offer international delivery services to select countries. FTD.com provides a convenient and reliable way to send flowers and...
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Delivery Cost

What is the cost of delivery?

The cost of delivery at FTD.com varies depending on a few factors. The delivery fee is determined by the location, date of delivery,...
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Order Cancellation

Can I cancel my order?

Yes, customers can cancel their order, but it must be done within a specific timeframe. If a cancellation request is received before...
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Discounts and Promotions

Are there any discounts or promotions available?

Yes, there are discounts and promotions available at FTD.com. We offer various deals and discounts throughout the year to help our...
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Help me with my FTD.com customer service issue

Ask any question you have about FTD.com customer service. We will do our best to get you answers right away.
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