I’ve been paying $*.** a month for Apple Itunes and whenever I press the shazam app it...

I’ve been paying $*.** a month for Apple Itunes and whenever I press the shazam app it used to automatically add the song to my list of Shazam tracks. I’ve hit the shazam over *,*** times and yet only have *** songs on my shazam track. I forgot about it obviously for a while, hence why I haven’t called anyone yet asking about it. So, how do I get several months of $*.** back? Now, apparently I have to click add to a list of songs instead of just clicking shazam once. How else am I supposed to get over *,*** songs on my playlist? I feel if I was refunded over ** months of having to pay $*.** a month, then I’d feel like I was made whole so to speak. Can*would you please help me? Thanks, Rachel Sherman