I was trying to return the garment for a refund. ... Hi, I finally got my item, black palazzo pants,*SKU *********, Shipment ID: ZL*****DF*,*shipped on August **th and received today, August **, ****. Love the design and the fabric, but they are ENORMOUS. I ordered a size Large. Based on the size of the garment I received, I would like to return it for an exchange if possible. If not available, I would like you to furnish me with instructions for processing a refund. Thank you, Joan H. Bickerstaff
I was told I would receive a printable mailing label. I have not yet received that.
Send promised merchandise return label. I have never received one. This is still an active claim. Waiting for receipt of printable return label for refund* credit to return merchandise.
About * months
I have submitted emails & had a telephone representative on the phone earlier today. I was supposed to receive an email which included a printable return merchandise label. I have not yet received it.