I ordered the cognac crisp T-strap sneaker shoes in a size ** (*) but ran way too big a...

GetHuman3180278's проблема обслуживания клиентов с Zulily из июль 2019

Помогите с моей Zulily проблемой
The issue in GetHuman3180278's own words
I ordered the cognac crisp T-strap sneaker shoes in a size ** (*) but ran way too big and strangely I'm a size * in shoes but these were too huge and was wondering if I can exchange the shoe size to a ** (*) instead. But not sure if they'd let me exchange the shoe size to a size ** (*)

GetHuman3180278 did not yet indicate what Zulily should do to make this right.

How GetHuman3180278 fixed the problem
With the help of gethuman they called Zulily for me (which was so generous of them) so I wouldn't wait so long on line with customer service on the phone but I first explained what my problem was to them so they could know my problem that I was having, and before I know it I received a email message from Zulily explaining how'll they'll accept my return but give me store credit five days after the shoes are returned. It being returned is better than having shoes that fit big on me, so I'm thankful for gethuman for helping me and are very useful!
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Проблема обслуживания клиентов
Reported by GetHuman3180278
июль 2-го, 2019 - 3 года назад
Fixed
GetHuman3180278 shared how to fix
До сих пор замечено 18 клиентами
Проблема, аналогичная 1297 другим
0 клиентов, следующих за этим
Items needed
Порядковый номер
Имя аккаунта
Электронная почта на счет
Тип продукта
Домашний и платежный адрес
Номер телефона на счету

Timeline

GetHuman3180278 начал работать над этой проблемой
июль 2-го, 2019 12:44ночи
GetHuman3180278 подтвердил, что проблема устранена. Ура!
июль 2-го, 2019 4:55утра