I ordered the cognac crisp T-strap sneaker shoes in a size ** (*) but ran way too big a...
GetHuman3180278's проблема обслуживания клиентов с Zulily из июль 2019
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The issue in GetHuman3180278's own words
I ordered the cognac crisp T-strap sneaker shoes in a size ** (*) but ran way too big and strangely I'm a size * in shoes but these were too huge and was wondering if I can exchange the shoe size to a ** (*) instead. But not sure if they'd let me exchange the shoe size to a size ** (*)
GetHuman3180278 did not yet indicate what Zulily should do to make this right.
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How GetHuman3180278 fixed the problem
With the help of gethuman they called Zulily for me (which was so generous of them) so I wouldn't wait so long on line with customer service on the phone but I first explained what my problem was to them so they could know my problem that I was having, and before I know it I received a email message from Zulily explaining how'll they'll accept my return but give me store credit five days after the shoes are returned. It being returned is better than having shoes that fit big on me, so I'm thankful for gethuman for helping me and are very useful!
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