Am trying (* times) to order a product from Zulily. Have completed ALL required info a...
GetHuman3141404's проблема обслуживания клиентов с Zulily из июнь 2019
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The issue in GetHuman3141404's own words
Am trying (* times) to order a product from Zulily. Have completed ALL required info and when I go to check out it states that my order cannot be placed because of location, which is a very large city in British Columbia.*Does Zulily not want the order of is it because I live in Canada. Have ordered several items online (various companies) and this has never happened to me before. Help please as this item is time sensitive. Thank you. Suzanne
GetHuman3141404 did not yet indicate what Zulily should do to make this right.
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How GetHuman3141404 fixed the problem
After trying, unsuccessfully, several times to order a Magnetic, ** piece play set for my grandson's b'day I finally contacted, by phone, a rep for Zulily. I was told the item could NOT be shipped to Vancouver, British Columbia. The "vendor" is based in Shenzen, China. I am pleased I was informed where the product was coming from as the last thing I want to do is wait and wait and wait some more for the item to arrive. Had experience before with a vendor from China. The * items were unacceptable. Return policy does not work in the buyer's favor. The buyer is responsible for cost of return. About **% of the time the cost to ship is more then the item is worth therefore, you are "stuck" with an item (s) you do not want. Will not use Zulily again.*I was able to find item I wanted on Amazon. Price was lower, return policy acceptable and item will be delivered in less then ** days!
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