I received an email from yodel to say my parcel had been delivered but I had not receiv...

GetHuman4797155's проблема обслуживания клиентов с Yodel из май 2020

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The issue in GetHuman4797155's own words
I received an email from yodel to say my parcel had been delivered but I had not received it. I used the number you provided for the delivery driver, who explained that My parcel was attempted to be delivered to my old address (**pound Lane epsom) where it was refused.*I understand this is My fault as I must Have not changed the delivery address to my new address. He explained that it had been returned to Mitcham depot? As my email says it was delivered, there is no options for me to say I had not received it or to request redelivery attempt. *He advised I contact you to explain, in the hope that you can change my delivery address to the correct one:** the Stanford’s,*Epsom Surrey*Kt** *je**I would really appreciate this, thankyou. **My Parcel number is JD**************** *And is an ASOS package. *Kind regards,**Sophie marsh

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Yodel

Проблема обслуживания клиентов
Reported by GetHuman4797155
май 9-го, 2020 - 2 года назад
Not resolved
До сих пор замечено 35 клиентами
Проблема, аналогичная 1566 другим
0 клиентов, следующих за этим

Timeline

GetHuman4797155 начал работать над этой проблемой
май 9-го, 2020 2:27дня
GetHuman4797155 указал, что проблема еще не устранена.
май 9-го, 2020 8:20вечера
GetHuman4797155 указал, что проблема еще не устранена.
май 9-го, 2020 8:24вечера