Fraudulent activity from XBox on my credit card account. Citibank asked me to reach out...

GetHuman7698816's проблема обслуживания клиентов с Xbox из август 2022

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Серийный номер, имя владельца счета, тип Xbox, адрес электронной почты, номер телефона и домашний адрес
The issue in GetHuman7698816's own words
Fraudulent activity from XBox on my credit card account. Citibank asked me to reach out to you. We have changed the card several times, reject the charges but continue to be charged. This has been happening for at least * years now.*THIS IS MY THIRD REQUEST. I need to speak with a manager please. I do not have an XBox account, which is the point, so I am not able to go through the account channels. Please contact me about this today. *Marie Bertot****-***-****

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Xbox

Проблема обслуживания клиентов
Reported by GetHuman7698816
авг. 5-го, 2022 - 4 месяца назад
Not resolved
До сих пор замечено 9 клиентами
Проблема, аналогичная 527 другим
0 клиентов, следующих за этим

Timeline

GetHuman7698816 начал работать над этой проблемой
авг. 5-го 1:53дня