I bought a new Verizon wireless prepaid phone.*RC***. I called **** to activate, I was...

GetHuman-drockabo's проблема обслуживания клиентов с Verizon Wireless Prepaid из май 2022

Помогите с моей Verizon Wireless Prepaid проблемой
First: share to improve GetHuman-drockabo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-drockabo may need:
Номер телефона, PIN-код учетной записи и имя в учетной записи
The issue in GetHuman-drockabo's own words
I bought a new Verizon wireless prepaid phone.*RC***. I called **** to activate, I was given a number then I entered a **.** pre paid pin and it was excepted. Then I had to set up a * digit pin. It took a while for the email, so I was sent to speak with a customer service representative, she gave me a phone number for my new device, **********. Then she said that the Sim card my phone came with didn't have a nphone number and that I needed to pay a **.** reactivation service fee and wanted **.** I said no because I gave you the Sim card number that came with my new phone and you gave me a phone number and I paid **.** for one month. Why do I have to pay extra I never had this issue with my past verizon prepaid phones, I don't think it's right, my phone is brand new and it came with a Sim card already, I'm not trying to replace a Sim card. And that's all I was told, so I hung up. The Sim card that was inside my brand new phone is *Sim *: ***** ***** ***** *****.*IMEI *: **** **** **** ***.*FCC ID* *HBG-RC***L.*Model: RC***L*Serial *: ********.**After I hung up, i turned my phone off and back on, I was thinking it would have service but it don't. I entered a **.** in pre-paid card pin and it was excepted, i fallowed the instructions and my phone don't have a Phone number, no internet service of any kind, and no mobile connections of any kind. Why am I being told I'm being charged a reconnection fee and where is my **.** in wireless phone time?? where is my **.** monthly plan. I

GetHuman-drockabo did not yet indicate what Verizon Wireless Prepaid should do to make this right.

How GetHuman-drockabo fixed the problem

We are waiting for GetHuman-drockabo to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Verizon Wireless Prepaid customer problems.
Как восстановить предоплаченную учетную запись Verizon Wireless?Как перевести минуты на новый телефон с предоплатой Verizon Wireless?
Do you have a customer issue as well?
We can help you get Verizon Wireless Prepaid's attention and get better help faster. Tap below to get started.
Проблемы с Verizon Wireless Prepaid тоже?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Verizon Wireless Prepaid

Проблема обслуживания клиентов
Reported by GetHuman-drockabo
май 14-го, 2022 - 9 месяцев назад
Not resolved
До сих пор замечено 6 клиентами
Проблема, аналогичная 88 другим
0 клиентов, следующих за этим

Timeline

GetHuman-drockabo начал работать над этой проблемой
май 14-го, 2022 1:48дня