my brother in law passed away, and he was the verizon account owner of their Verizon pr...

GetHuman-brachd's проблема обслуживания клиентов с Verizon Wireless Prepaid из февраль 2022

Помогите с моей Verizon Wireless Prepaid проблемой
The issue in GetHuman-brachd's own words
my brother in law passed away, and he was the verizon account owner of their Verizon prepaid plan account (they each had phones). My sister and I went to a Verizon store, and the technician said he took my brother in law off the account (we deactivated his phone) and he made my sister the account owner. My sister just added money to her account, but her phone has been deactivated. Online, it says she must contact the owner to transfer funds. But she is the owner! We can't get help at a Verizon store, or thru your phone number. Very frustrating! We need to make sure that my brother in law's name and information is removed from the account, and that my sister is made the account owner.

GetHuman-brachd did not yet indicate what Verizon Wireless Prepaid should do to make this right.

How GetHuman-brachd fixed the problem
Had to go to Verizon store and have store employee call Verizon customer service to get the account fixed.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Verizon Wireless Prepaid customer problems.
Как восстановить предоплаченную учетную запись Verizon Wireless?Как перевести минуты на новый телефон с предоплатой Verizon Wireless?
Do you have a customer issue as well?
We can help you get Verizon Wireless Prepaid's attention and get better help faster. Tap below to get started.
Проблемы с Verizon Wireless Prepaid тоже?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Verizon Wireless Prepaid

Проблема обслуживания клиентов
Reported by GetHuman-brachd
февр. 15-го, 2022 - год назад
Fixed
GetHuman-brachd shared how to fix
До сих пор замечено 13 клиентами
Проблема, аналогичная 144 другим
0 клиентов, следующих за этим
Items needed
Номер телефона
PIN-код учетной записи
Имя в аккаунте

Timeline

GetHuman-brachd начал работать над этой проблемой
февр. 15-го, 2022 9:28вечера
GetHuman-brachd подтвердил, что проблема устранена. Ура!
февр. 16-го, 2022 4:41утра