On around October **, I arranged a new account deal. I was to keep all the elements of...

GetHuman5503107's проблема обслуживания клиентов с Verizon FiOS из ноябрь 2020

Помогите с моей Verizon FiOS проблемой
First: share to improve GetHuman5503107's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5503107 may need:
PIN-код учетной записи, имя владельца учетной записи, номер телефона, адрес электронной почты для учетной записи, платежный адрес и последние 4 страницы социального обеспечения.
The issue in GetHuman5503107's own words
On around October **, I arranged a new account deal. I was to keep all the elements of the then current account, except HBO. I added upgraded HD boxes for my BR and library tvs and added a HD box for the kitchen TV with a monthly contract. I was to receive * new set boxes as described. My bill was to reduce to *** monthly with a one time $**.payment. Nothing arrived. **I called back around NOV. ** to revisit the order , reporting the monthly price had not changed from $*** but I had no HBO. I was told the boxes were on the way and as consideration for the errors, HBO Max could be restored at $**.*month, taking me to $***. **It is now NOV.**. I have HBO but no upgraded TV HD boxes, not one. This is beginning to look more like fraud to me. I need to speak to someone ASAP. Termination is the only other option

GetHuman5503107 did not yet indicate what Verizon FiOS should do to make this right.

How GetHuman5503107 fixed the problem

We are waiting for GetHuman5503107 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Verizon FiOS's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Проблемы с Verizon FiOS тоже?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Verizon FiOS

Проблема обслуживания клиентов
Reported by GetHuman5503107
нояб. 29-го, 2020 - 2 месяца назад
Not resolved
До сих пор замечено 8 клиентами
Проблема, аналогичная 1657 другим
0 клиентов, следующих за этим


GetHuman5503107 начал работать над этой проблемой
нояб. 29-го, 2020 5:04вечера