I just want to ask a few simple related questions but nothing in USAA allows me to writ...

GetHuman-reynolw's проблема обслуживания клиентов с USAA из июль 2022

Помогите с моей USAA проблемой
First: share to improve GetHuman-reynolw's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-reynolw may need:
Имя, номер счета, номер телефона в учетной записи, адрес электронной почты и адрес для выставления счета
The issue in GetHuman-reynolw's own words
I just want to ask a few simple related questions but nothing in USAA allows me to write more than a *** character question. I need **** characters to send this: "Hi! I need to send $*** to my son in California next week after my July Social Security Direct Deposit to my USAA Account. I do have a “Dumb” Cellphone for texting and voice calls, but I have no “Smart” Cellphone because my hands are severely disabled and I’m unable to hold the phone (too heavy) and use the touch screen. I’m currently residing in the Philippines and have no U.S. Mobil phone number. So given these constraints it appears that I’m not a candidate to use “Zelle.” Am I correct? It looks to me that the only USAA Banking Service I can use to send the $*** to my son is through “Bill Payment.” Am I correct? I assume the $*** will be sent as a “paper check” to his home address. Is that correct? I do have my son’s bank’s routing number and his account number and I entered both numbers into the “Biller Account Number” (separated by one dash) on the USAA Bill Payment Entry Form. Should I leave those numbers there or remove them since they cannot be used if a check is mailed to his home address? What fee will USAA charge me for this $*** Bill Payment Service? Thank you.

GetHuman-reynolw did not yet indicate what USAA should do to make this right.

How GetHuman-reynolw fixed the problem

We are waiting for GetHuman-reynolw to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get USAA's attention and get better help faster. Tap below to get started.
Проблемы с USAA тоже?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

USAA

Проблема обслуживания клиентов
Reported by GetHuman-reynolw
июль 4-го, 2022 - месяц назад
Not resolved
До сих пор замечено 4 клиентами
Проблема, аналогичная 577 другим
0 клиентов, следующих за этим

Timeline

GetHuman-reynolw начал работать над этой проблемой
июль 4-го 9:19утра
GetHuman-reynolw указал, что проблема еще не устранена.
июль 6-го 9:44вечера