I made * different purchases online at Amazon and used my checking account. The next mo...

GetHuman-mmarland's проблема обслуживания клиентов с Telecheck из май 2021

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Имя владельца учетной записи, номер полиса, дата рождения, платежный адрес и адрес электронной почты в учетной записи.
The issue in GetHuman-mmarland's own words
I made * different purchases online at Amazon and used my checking account. The next morning I received emails from Amazon saying that both transactions had been denied because of info from Telecheck. There was no decline code. I checked with my bank and verified that my account had several thousand more dollars in it than the approximately $*** for the a purchases. Also, the bank had not received any notice or transaction from either Amazon or Telecheck. After holding for an hour, Amazon told me they couldn't do anything and to talk to Telecheck. I called a number for Telecheck that is different from the customer service number and got a real person who told me they hadn't provided any info to Amazon. I tried the website and customer service number for Telecheck and just about went insane. Amazon didn't require a check number which apparently throws the Telecheck system into failure. I don't know what else to do.

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Проблема обслуживания клиентов
Reported by GetHuman-mmarland
май 7-го, 2021 - 9 месяцев назад
Not resolved
До сих пор замечено 24 клиентами
Проблема, аналогичная 254 другим
0 клиентов, следующих за этим

Timeline

GetHuman-mmarland начал работать над этой проблемой
май 7-го, 2021 9:04вечера