I have a serious problem and I am very upset... **A year or so ago, I had internet with...

GetHuman-emmorey's проблема обслуживания клиентов с T-Mobile из август 2022

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The issue in GetHuman-emmorey's own words
Send back tower. ... I have a serious problem and I am very upset... **A year or so ago, I had internet with T-Mobile. Then one day, it STOPS, no one can tell me why or what to do. I finally get ahold of someone who tells me their no longer servicing my area. My neighbor STILL has T-Mobile internet. So I told them I would send tower back because I can no longer use it, BUT I needed to know where to send it. I called multiple times, sent emails.. terrible customer service and so extremely hard to get ahold of. Finally, I gave up!! Now, alllllll this time later I still have the tower and I now have a bill in COLLECTIONS on my credit!!!!!!! **We need to figure this out, I DID NOT owe a bill because you all realized it wasnt working so now ***.** is against me! I need this taken care of, Ive been working very hard to build my credit. If I have to hire a lawyer I will. I just need this taken care of, I have tried to dispute it. I will send back tower but I want it off of my credit! please, please, please and thank you. **Emily Duncan****-***-**********@***.com
I've been working so hard on my credit.... this is messing it up.
Taken off my credit.
I stuck in there as long as i could and paid bill even when my internet was not great....
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T-Mobile

Internet
Проблема обслуживания клиентов
Reported by GetHuman-emmorey
авг. 17-го, 2022 - месяц назад
Not resolved
До сих пор замечено 10 клиентами
Проблема, аналогичная 176 другим
0 клиентов, следующих за этим
Items needed
Имя владельца счета
Номер телефона на счету
Платежный адрес
Адрес электронной почты
Последние 4 цифры номера SSN
Пин / пароль на аккаунте

Timeline

GetHuman-emmorey начал работать над этой проблемой
авг. 17-го 8:35вечера
GetHuman-emmorey указал, что проблема еще не устранена.
авг. 18-го 12:56ночи
GetHuman-emmorey указал, что проблема еще не устранена.
авг. 18-го 12:57ночи
GetHuman-emmorey указал, что проблема еще не устранена.
авг. 18-го 7:12вечера