Cannot log-in to online small business account possibly caused by use of two different user names

GetHuman-phlowen's проблема обслуживания клиентов с QuickBooks из декабрь 2018

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The issue in GetHuman-phlowen's own words
Log-in ... Recently purchase QB online -- registered with user name: phlowen* PW: AmberIA***Entered company name: ACall Property Care Services, LLC. I did quick review of features and couple of training videos. Purchased iPad and tried to access my QB file -- had some internet issues kept failing to connect. Finally received new PW code on iMac - unfortunately tried to log in on iPad with user name using email: *****@***.com. Log-in accepted but received QB error message saying cannot locate*access my QB account. I received several of text log-in codes and now cannot log-in either iMac or iPad using either user name. Please advise next action.
Simplify product*log-in options
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QuickBooks

QB online
Проблема обслуживания клиентов
Reported by GetHuman-phlowen
дек. 3-го, 2018 - 4 года назад
Fixed
До сих пор замечено 39 клиентами
Проблема, аналогичная 331 другим
0 клиентов, следующих за этим
Items needed
Имя владельца счета
Номер счета (если применимо)
Адрес электронной почты в учетной записи
Платежный адрес

Timeline

GetHuman-phlowen начал работать над этой проблемой
дек. 3-го, 2018 10:29вечера
GetHuman-phlowen указал, что проблема еще не устранена.
дек. 3-го, 2018 10:32вечера