I am having a problem getting a donation template to be available in QB.*Hello Bill,**N...

GetHuman-bparish's проблема обслуживания клиентов с QuickBooks из декабрь 2018

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The issue in GetHuman-bparish's own words
I am having a problem getting a donation template to be available in QB.*Hello Bill,**Normally, you would save the file then import it within QuickBooks. Avoiding Double-Clicking said file. Off hand, I cannot remember where you can import it from into QuickBooks. For this, I would recommend reaching out to Intuit support. They can be contacted at ***-***-****.**Chris B.** *** Hampshire Drive * Hudson, NH ******T: ***.**.RIGHT * F: ***-***-*****W: www.rightnetworks.com**Get the Right cloud for your business: Application Cloud, Business Cloud, or QuickBooks Desktop Cloud. Contact sales at ***-***-**** ext. * to learn more.***--------------- Original Message ---------------*From: Bill Parish ******@***.com**Sent: ********** *:** PM*To: *****@***.com*Subject: RE: QuickBooks question* *Chris B.:* *I am downloading the file from within QuickBooks using the templates page below. I have clicked on the Download button below (QB Standard Donation.DES)* *The next thing I get is the File Download Box below.**.*I have clicked the Open Button and I get the Error message box or**.*I have clicked the Save button. I have tried to open the file from within QB, but I cannot find an Open File dialog box.**.*Double clicking the file gets the error message.*What next???* *Thanks* *bp* * * * * * * * * *From: Right Networks Customer Care ******@***.com**Sent: Friday, November **, **** **:** PM*To: *****@***.com*Subject: RE: QuickBooks question* *Hello Parish,**This error will usually occur if you double-click on a file instead of opening it from within QuickBooks. Please open the file from within QuickBooks and you should be able to open it successfully. **The reason you see this in our environment is our system has every current version of QuickBooks installed. When you double-click a file in Windows Explorer, the QuickBooks Database Manager that runs in the background may not open the correct version of QuickBooks currently licensed on your account.**Below we have provided the steps to successfully open existing company files hosted on Right Networks.* *. Select Open or Restore an existing Company* *. Select Open a Company File and click Next* *. Select Computer on the left and then the I: drive on the top right (If at any point you encounter a Restrictions error please click OK to get past it and continue.)* *. Select your company file and log in. You can also confirm the files location by clicking Start and then Computer. You should see the I: drive listed above on the top right.**Chris B.** *** Hampshire Drive * Hudson, NH ******T: ***.**.RIGHT * F: ***-***-*****W: www.rightnetworks.com**Get the Right cloud for your business: Application Cloud, Business Cloud, or QuickBooks Desktop Cloud. Contact sales at ***-***-**** ext. * to learn more.***--------------- Original Message ---------------*From: Bill Parish ******@***.com**Sent: ********** *:** AM*To: *****@***.com*Subject: QuickBooks question* *When I try to download a QB template I get the following error message:* * * *Everything else works fine. Any thoughts??* *Bill Parish****-***-***** *License Number ****-****-****-****Product Number ***-****This email and any files transmitted with it are confidential and intended solely for the use of the individual to whom it is addressed. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. Right Networks, LLC, ** Hampshire Drive, Hudson, NH ***** USA, www.rightnetworks.com **ref:***Dj*KLGJ.*****amgW*s:ref*This email and any files transmitted with it are confidential and intended solely for the use of the individual to whom it is addressed. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. Right Networks, LLC, ** Hampshire Drive, Hudson, NH ***** USA, www.rightnetworks.com

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QuickBooks

Проблема обслуживания клиентов
Reported by GetHuman-bparish
дек. 3-го, 2018 - 4 года назад
Not resolved
До сих пор замечено 19 клиентами
Проблема, аналогичная 329 другим
0 клиентов, следующих за этим
Items needed
Имя владельца счета
Номер счета (если применимо)
Адрес электронной почты в учетной записи
Платежный адрес

Timeline

GetHuman-bparish начал работать над этой проблемой
дек. 3-го, 2018 7:39вечера