I literally just left this Popeyes. January ** **** at **:**am I pull up to the drive t...

GetHuman2065727's проблема обслуживания клиентов с Popeyes из январь 2019

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The issue in GetHuman2065727's own words
I literally just left this Popeyes. January ** **** at **:**am I pull up to the drive thru speaker and I sat for about * minutes with no answer and I just initiate the order and I say "Hello." To which the drive thru woman just says "One minute" and I sit there for about another * minutes with no answer. Then she finally asks if she can take my order. She didn't even say ''Sorry for the wait" or " Welcome to Popeyes"**I order a shrimp po boy sandwich and for my side I ordered Cajun fries and a medium coke.**I pull up to the window and the drive thru woman makes me wait for around * minutes before taking my card for payment and then I sat for another ** minutes to receive my order. I wasn't asked if I wanted any sauce or anything. So I just get my bag and drive up the block where I like to eat my food. **I open the bag and the Cajun fries are just thrown in the bag without any care at all and they are stone cold. So I say whatever, maybe the sandwich is hot...WRONG! The sandwich was cold as well.**So these people really made me wait almost a half an hour to receive cold *** food and there wasn't even anyone in the drive thru before me to even cause a hold up. I don't even think customers were even in the store to be honest. What hurts more than anything is that this Popeyes is not even * yrs old I don't think and already they're getting a bad review.**They were actually so unbusy at the store that even the employee took more interest to what was on his phone then making sure a customers order is hot. I didn't even get ******* napkins.**Don't even bother at this Popeyes, there's a KFC literally up the street that always serves hot food and not the **** they served me here.**I can be contacted at *****@***.com if you Popeyes wants to make this right for me. I already ate the cold food because why even bother sending it back if the employees don't even give a ****......**What you read above is the review I just left for the restaurant located at *** SW Port Saint Lucie Blvd, Port St Lucie Florida *******I was reading the reviews as I was eating my cold food and other people seem to have had the same experience. **Either this place needs to train employees about customer service or just close the restaurant down because there is a KFC right up the street that serves hot food and the employees aren't ignorant and rude like the Popeyes I just left.

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Popeyes

Проблема обслуживания клиентов
Reported by GetHuman2065727
янв. 29-го, 2019 - 3 года назад
Not resolved
До сих пор замечено 22 клиентами
Проблема, аналогичная 351 другим
0 клиентов, следующих за этим

Timeline

GetHuman2065727 начал работать над этой проблемой
янв. 29-го, 2019 5:48вечера