I have received many robo calls at my home number for my disabled daughter Elizabeth fr...

GetHuman3026047's проблема обслуживания клиентов с OptumRx из июнь 2019

Помогите с моей OptumRx проблемой
First: share to improve GetHuman3026047's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3026047 may need:
Имя в учетной записи, адрес для выставления счета, дата рождения, номер социального страхования и номер телефона
The issue in GetHuman3026047's own words
I have received many robo calls at my home number for my disabled daughter Elizabeth from OPTIMRX. I am her legal guardian and have tried unsuccessfully to contact you and have the calls stopped, therefore I have decided to file a complaint with the FCC and contact Elizabeth's attorney to see what course(s) of action are open to us.**The number you have been calling, ***-***-****, is registered with the Do Not Call List.**The person you have been calling is my daughter, Elizabeth White.**I expect your calls to cease. Your robo call does not comply with current federal regulations to offer an opt-out option at the beginning of the call and does not offer an option to speak with a representative when contacted using the number you provide. Therefore (*) I have contacted the FCC and filed a complaint on behalf of my disabled daughter* (*) have contacted my daughter's attorney to investigate and consider filing charged with others who have received similar calls from OPTUMRX if the attorney considers your practices outside the regulations of the FCC and predatory.**I expect to receive a reply within the next five business days indicating this matter has been corrected -- that is, no later than Monday **** -- after that date we will take whatever action is warranted to protect our daughter from your predatory activities.***s***Richard White

GetHuman3026047 did not yet indicate what OptumRx should do to make this right.

How GetHuman3026047 fixed the problem

We are waiting for GetHuman3026047 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get OptumRx's attention and get better help faster. Tap below to get started.
Проблемы с OptumRx тоже?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

OptumRx

Проблема обслуживания клиентов
Reported by GetHuman3026047
июнь 3-го, 2019 - 3 года назад
Not resolved
До сих пор замечено 25 клиентами
Проблема, аналогичная 855 другим
0 клиентов, следующих за этим

Timeline

GetHuman3026047 начал работать над этой проблемой
июнь 3-го, 2019 5:44вечера
GetHuman3026047 указал, что проблема еще не устранена.
июнь 4-го, 2019 6:03вечера