GetHuman-gekdahl's проблема обслуживания клиентов с OptumRx из апрель 2019
Помогите с моей OptumRx проблемой
The issue in GetHuman-gekdahl's own words
I was trying to access my account and found I was locked out. ... Two OptumRx customer service persons promised to send an email detailing how to change my password, and I have not received one email. Because my mailer seems to work perfectly, I believe there may be some problem with your email. Graydon Ekdahl, **********
I'm still not able to access my account.
Please unlock the account and send the email explaining how to reset my password.
* years a customer
I called customer service twice.
I have an issue with OptumRx too
How GetHuman-gekdahl fixed the problem
I called customer service again and explained the problem. CService and I discovered that CService had a mistake in the email address which explains why nothing ever arrived. We corrected the error and things are working just fine. That you for the help!
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