My son's switch lite is no longer working so we replaced it with a Nintendo switch but...

Проблема поддержки устройства GetHuman-kdfhutch's с Nintendo из ноябрь 2022

Помогите с моей Nintendo проблемой
First: share to improve GetHuman-kdfhutch's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kdfhutch may need:
Электронная почта для учетной записи, имя пользователя, пароль, название игры, тип консоли, тип версии игры и имя владельца учетной записи
The issue in GetHuman-kdfhutch's own words
My son's switch lite is no longer working so we replaced it with a Nintendo switch but unfortunately when he logged into his Nintendo accnt on the device none of his downloadable content or game progress was saved. under settings he went data management saved data cloud and got error msg "unable to find data to display. only backup data not saved on console will be displayed" under transfer data it said he needs to transfer from the prior device but his switch lite device will no longer turn on. He had a Nintendo online accnt so we don't understand why none of this was saved on the cloud. * He spent a lot for his own money DLC and countless hours progressing in his games so he is very disappointed. *how do assess if it is fixable and how do we get his old switch lite fixed? we bought switches from gamestop but said they do not do repairs.

GetHuman-kdfhutch did not yet indicate what Nintendo should do to make this right.

How GetHuman-kdfhutch fixed the problem

We are waiting for GetHuman-kdfhutch to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Nintendo's attention and get better help faster. Tap below to get started.
Проблемы с Nintendo тоже?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Проблема с поддержкой устройства
Reported by GetHuman-kdfhutch
нояб. 29-го, 2022 - 2 месяца назад
Not resolved
До сих пор замечено 17 клиентами
Проблема, аналогичная 389 другим
0 клиентов, следующих за этим


GetHuman-kdfhutch начал работать над этой проблемой
нояб. 29-го, 2022 1:59ночи
GetHuman-kdfhutch указал, что проблема еще не устранена.
нояб. 29-го, 2022 7:14вечера
GetHuman-kdfhutch указал, что проблема еще не устранена.
дек. 23-го, 2022 1:08дня