Bought Net ** minutes as usual over a week ago* got on line to Net ** Wireless, put in...

GetHuman-mspmo's проблема обслуживания клиентов с NET 10 из август 2019

Помогите с моей NET 10 проблемой
The issue in GetHuman-mspmo's own words
Bought Net ** minutes as usual over a week ago* got on line to Net ** Wireless, put in pin* Net ** showed the new extension date and the ** bonus points* BUT phone is not showing the added minutes or days. So a few days ago I entered the pin into the phone to see if extended days and minutes would finally show there* it said the PIn was already used...YES I used it by putting it in on-line! Where are my added minutes and days??????????

GetHuman-mspmo did not yet indicate what NET 10 should do to make this right.

How GetHuman-mspmo fixed the problem
Probably didn't have to do with any of my interventions. The added minutes and days just suddenly came through on the phone. It took more than one week this time. A few months ago it took * days. The delays are agony. What if I'd let the necessary refill get down to one day? Would I have lost all of my remaining minutes due to the delay? Lots of stress each of those days not knowing the answer to that and not knowing the reason for the delay. It's hard to have confidence in the company or to recommend it to others when this keeps happening...but I love the simplicity and ease (or what should be the ease) of the plan! :)
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NET 10

Проблема обслуживания клиентов
Reported by GetHuman-mspmo
авг. 27-го, 2019 - 3 года назад
Fixed
GetHuman-mspmo shared how to fix
До сих пор замечено 21 клиентами
Проблема, аналогичная 1659 другим
0 клиентов, следующих за этим
Items needed
ПИН-код на счете
имя владельца счета
Номер телефона
Электронная почта на счет
Платежный адрес
Последние 4 из социального обеспечения

Timeline

GetHuman-mspmo начал работать над этой проблемой
авг. 27-го, 2019 10:04вечера
GetHuman-mspmo указал, что проблема еще не устранена.
авг. 28-го, 2019 10:25вечера
GetHuman-mspmo подтвердил, что проблема устранена. Ура!
авг. 31-го, 2019 11:02вечера