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Before contacting them, items GetHuman7039718 may need:
Версия программного обеспечения, браузер, электронная почта в учетной записи, номер телефона в учетной записи, тип компьютера или телефона и имя владельца учетной записи
The issue in GetHuman7039718's own words
My account was locked last week. I do not remember the information I used to create account fifteen years ago. I created another temporary account on my phone and I reset the password yesterday because I forgot it. When I went to sign in, it says I'm locked out of this account!!!
GetHuman7039718 did not yet indicate what Microsoft - Tech Support should do to make this right.
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