********** ****hrs Guam time: Ordered @ the Yigo, Guam drive thru location & provided m...

GetHuman-dasombra's проблема обслуживания клиентов с McDonald's из июнь 2022

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The issue in GetHuman-dasombra's own words
Earn Points* verify if my points were updated. ... ********** ****hrs Guam time: Ordered @ the Yigo, Guam drive thru location & provided my authorized "Earn Points * "(****) prior to ordering, inquired with staff (cashier & Supv) how can I Verify if my points were updated & no one could answer me, the answer I was given by male cashier told me "* **** was invalid" & Female Supv @ the pick up window told me they've been having on & off glitches with the system. Note this is the *nd time in less than a week I've ordered from Mcds & attempted to earn points, *st time the cashier told me I was "Too Late to earn points" cause I already paid for my meal already. Now, todays event with another unsatisfactory answer. Please assist me especially both times were during breakfast hrs & I am supposed to earn "Double Points" on both interactions with Mcds. Thank You. My name & * is Dave, (***)***-****.
Frustrated due to *nd event in a week to earn (double)points & no valid reason or legit answer from Mcds staff.
Valid*legit answers, & little perks from Mcds to show some type of compassion for valid Mcds patrons issues they've encountered.
I'm ** yrs old, & have been a customer since a younger teenager, I'd expect better answers & solutions from staff & small perks for the inconvenience & frustration that I experienced.
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McDonald's

Mcds App Earn Points
Проблема обслуживания клиентов
Reported by GetHuman-dasombra
июнь 30-го, 2022 - 2 месяца назад
Not resolved
До сих пор замечено 16 клиентами
Проблема, аналогичная 514 другим
0 клиентов, следующих за этим

Timeline

GetHuman-dasombra начал работать над этой проблемой
июнь 30-го 10:41вечера