Mc Sick Of It

GetHuman7209982's проблема обслуживания клиентов с McDonald's из март 2022

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Имя в бронировании
The issue in GetHuman7209982's own words
Order food ... On ********** @ *:** pm*I started out at the drive-thru. The girl who took my order was EXTREMELY rude from the moment she opened her mouth. Everything she said sounded like she had an attitude & was hateful. "What can I get started?" No "Hello". I tell her I'm using the app. "What's your code?" I tell her, then tell her what I'd like. Still with attitude she asks me if I want the meal. (I'm using the $* for a main item with medium fries & medium drink.) So now I'm confused and I say, "Isn't it already a meal?" She snaps back with "Yes!" I sat there for a second thinking...is this really happening? I mean, why wouldn't I want the meal? Why would I pay * bucks for just a ** piece nugget? Then I said, "You have an attitude." She yells, "Girl bye! Get outta the drive-thru!" I said, "That's it! I'm coming in." She yells, "I don't give a F*$K!" and continues to ramble on about something as I drive away. I go inside and politely ask for a manger and explain what happened. Selina takes my complaint and says she'll get to the bottom of it. She was friendly but didn't seem surprised. This is NOT acceptable! I've worked customer service almost my whole life and know how hard it is to deal with people. But I have NEVER cussed someone out no matter how bad they treat me. I wasn't even rude to her until she popped off one too many times. I've been going to this location for over ** years and have had some pretty crappy service. But this takes the cake!**I've tried several times to contact corporate via their website. But each time after submitting my complaint, "Page Not Found" appears. Hopefully this will get to the appropriate person.**Then this is the page where I've had some contact with them. But I can't seem to make them understand that the link they have provided does not let me submit my complaint. I'm at a loss of what else to do, other than calling their office. Which I will most likely end up doing. But I have to wait until I have time to be on hold.**https:**www.facebook.com*JenniferL.Detlefsen*posts******************?comment*id******************&reply*comment*id******************¬if*id*****************¬if*t*feed*comment&ref*notif
It's frustrating because I myself work customer service and would NEVER talk to someone the way she talked to me. She doesn't deserve to have her job if that's her attitude. There are others who would be more appreciative to have employment.
Getting rid of bad employees. Warm bodies don't cut it anymore.
I've been a customer of McDonald's my whole life. But this particular location, *** years.
I've contacted them on Facebook after many failed attempts to contact them through their main website.
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McDonald's

McDonald's Employees
Проблема обслуживания клиентов
Reported by GetHuman7209982
март 12-го, 2022 - 4 месяца назад
Not resolved
До сих пор замечено 8 клиентами
Проблема, аналогичная 436 другим
0 клиентов, следующих за этим

Timeline

GetHuman7209982 начал работать над этой проблемой
март 12-го 6:24вечера
GetHuman7209982 указал, что проблема еще не устранена.
март 13-го 12:24ночи
GetHuman7209982 указал, что проблема еще не устранена.
март 13-го 5:36вечера