Hi bought a reconditioned computer from you in November it was a Christmas present for my kids. I tried to turn it on yesterday **.**.**** and it wouldn't work. I have tried all the reset settings and also followed YouTube tutorial to see how to turn it back on. A blue screen keeps showing and doesmt seem to be coming back on. Have also unplugged and re switched the computer and hardrive on but still hasnt worked.*Can a replacement hardrive be sent?
Can a replacement hardrive be sent
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