Hello, *Re: HA-**VSC* in Shorncliffe Queensland**I have paid for ** nights but the Own...

GetHuman-aleeword's проблема обслуживания клиентов с HomeAway.com из январь 2019

35 просмотров | 849 аналог | 0 подписан
Помогите с моей HomeAway.com проблемой
Next: our robot will wait on hold for GetHuman-aleeword to get a HomeAway.com rep on the line!
Always use the GetHuman Phone to call HomeAway.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-aleeword's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-aleeword may need:
Кто сделал бронирование, номер бронирования, адрес для выставления счета, адрес электронной почты в учетной записи и номер программы лояльности (если применимо)
The issue in GetHuman-aleeword's own words
receive a refund for overcharging. A ** night booking was invoiced as ** nights. Additionally, I am requesting my booking fee returned ... Hello, *Re: HA-**VSC* in Shorncliffe Queensland**I have paid for ** nights but the Owner,*Linda Sartor has my reservation for ** nights.**When I enquired with Home Away I was quoted the total price from ** Dec - ** January was AU $*,***.****When I booked from ** Dec - ** January I was invoiced for and paid $*,***.** .**Why did I pay more for less? ***In the future, unless Owners are willing to discount weekly and monthly rentals, I shall not book with Home Away which once was Stayz which is now owned by Expedia. All this corporate gobbling up of independent booking sites will experience retaliation from frequent travellers. Once we all share our experiences and vital information.
It's impossible to contact anyone at Home Away expediently and receive a response. Or should I be contacting Expedia now?
I expect an explanation and a refund for the two nights based on the sum paid. $*,***.**. I would also expect Home Away to honour the first quote $*,***.** and refund me $***.** AU for each of the two nights. In addition I am requesting my booking fee be returned.
I left my usual booking site AirBnB due to the absurd greed of Owners. I had been using AirBnB*since its inception. Not now. Not Ever. An Australian friend recommended Home Away.
I have written to Home Away when I discovered the error last week but have not received a response. I am considering contacting my credit card company. Fraud or incompetence remains an unwelcome. business practise.
How GetHuman-aleeword fixed the problem

We are waiting for GetHuman-aleeword to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get HomeAway.com's attention and get better help faster. Tap below to get started.
Проблемы с HomeAway.com тоже?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-aleeword fixes it.
This email address isn't valid

HomeAway.com

rental accommodations
Проблема обслуживания клиентов
Reported by GetHuman-aleeword
янв. 7-го, 2019 - 4 года назад
Not resolved
До сих пор замечено 35 клиентами
Проблема, аналогичная 849 другим
0 клиентов, следующих за этим

Timeline

GetHuman-aleeword начал работать над этой проблемой
янв. 7-го, 2019 9:50утра