Hello, *Re: HA-**VSC* in Shorncliffe Queensland**I have paid for ** nights but the Own...

GetHuman-aleeword's проблема обслуживания клиентов с HomeAway.com из январь 2019

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Кто сделал бронирование, номер бронирования, адрес для выставления счета, адрес электронной почты в учетной записи и номер программы лояльности (если применимо)
The issue in GetHuman-aleeword's own words
receive a refund for overcharging. A ** night booking was invoiced as ** nights. Additionally, I am requesting my booking fee returned ... Hello, *Re: HA-**VSC* in Shorncliffe Queensland**I have paid for ** nights but the Owner,*Linda Sartor has my reservation for ** nights.**When I enquired with Home Away I was quoted the total price from ** Dec - ** January was AU $*,***.****When I booked from ** Dec - ** January I was invoiced for and paid $*,***.** .**Why did I pay more for less? ***In the future, unless Owners are willing to discount weekly and monthly rentals, I shall not book with Home Away which once was Stayz which is now owned by Expedia. All this corporate gobbling up of independent booking sites will experience retaliation from frequent travellers. Once we all share our experiences and vital information.
It's impossible to contact anyone at Home Away expediently and receive a response. Or should I be contacting Expedia now?
I expect an explanation and a refund for the two nights based on the sum paid. $*,***.**. I would also expect Home Away to honour the first quote $*,***.** and refund me $***.** AU for each of the two nights. In addition I am requesting my booking fee be returned.
I left my usual booking site AirBnB due to the absurd greed of Owners. I had been using AirBnB*since its inception. Not now. Not Ever. An Australian friend recommended Home Away.
I have written to Home Away when I discovered the error last week but have not received a response. I am considering contacting my credit card company. Fraud or incompetence remains an unwelcome. business practise.
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rental accommodations
Проблема обслуживания клиентов
Reported by GetHuman-aleeword
янв. 7-го, 2019 - 4 года назад
Not resolved
До сих пор замечено 35 клиентами
Проблема, аналогичная 849 другим
0 клиентов, следующих за этим


GetHuman-aleeword начал работать над этой проблемой
янв. 7-го, 2019 9:50утра