Hello* We are owners of a property in ocean city nj. We haven't been getting as many r...
GetHuman1471462's проблема обслуживания клиентов с HomeAway.com из ноябрь 2018
11 просмотров | 668 аналог | 0 подписан
Помогите с моей HomeAway.com проблемой
Next: our robot will wait on hold for GetHuman1471462 to get a HomeAway.com rep on the line!
Always use the GetHuman Phone to call HomeAway.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1471462's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1471462 may need:
Кто сделал бронирование, номер бронирования, адрес для выставления счета, адрес электронной почты в учетной записи и номер программы лояльности (если применимо)
The issue in GetHuman1471462's own words
Hello* We are owners of a property in ocean city nj. We haven't been getting as many rentals this year and are picking up a few issues causing this. *. For some reason, our rental is made inactive on homeaway. This happened twice. Once may have been due to a credit card. Updates were made and it happened again. *. Not only was the account made inactive but when it came back up the rental prices reverted back to earlier, much lower pricing. People requested the rental but the price was wrong. This happened twice. *. Our listing ranking mark is poor so we probably don't get as many hits as we should. We try to respond within the ** hrs. * Once it was missed because we had to get in there and Reedit the prices. Other times, the same request from the same person comes twice. Of course we only respond to one of the inquiries. Since one doesn't get a response it goes against us for not responding. Finally we received a spam*fraud request saying they were in Turkey and would send a bankers check. Of course we didn't respond. But again probably get charged for over ** hrs. Please look into this and adjust our rating accordingly. Thanks. Margie Schellinger. Homeaway ********
GetHuman1471462 did not yet indicate what HomeAway.com should do to make this right.
I have an issue with HomeAway.com too
How GetHuman1471462 fixed the problem
We are waiting for GetHuman1471462 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.