Hello my name is Megan Ransom. I have tried to ring your contact number but have not be...

GetHuman1463128's проблема обслуживания клиентов с HomeAway.com из ноябрь 2018

Помогите с моей HomeAway.com проблемой
The issue in GetHuman1463128's own words
Hello my name is Megan Ransom. I have tried to ring your contact number but have not been able to get through. I wanted to let you know that I was a victim of a scam yesterday by people who were using your details. Name even made up your website and live chat etc. I wanted you to be aware that there are innocent people like me out there getting offered properties in your companies name. I honestly thought they were yourselves as like I said they had links to the website they had their own live chats with agents etc. It was only when the money had been taken and I was left outside of the property waiting for no one to actually turn up. If you could give me a ring when possible my number is ***********. I have reported this to the police as I know it is too late for me to get any of my money back but I do not want it to happen to others

GetHuman1463128 did not yet indicate what HomeAway.com should do to make this right.

How GetHuman1463128 fixed the problem
I have not been able to fix anything. As they had already taken my money before I realised it was fake. I tried contacting them again but no response. They have what they want and I was and am left with nothing. Now struggling for money and still looking for a property.
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Проблема обслуживания клиентов
Reported by GetHuman1463128
нояб. 1-го, 2018 - 4 года назад
Fixed
GetHuman1463128 shared how to fix
До сих пор замечено 19 клиентами
Проблема, аналогичная 665 другим
0 клиентов, следующих за этим
Items needed
Кто сделал заказ
Номер брони
Платежный адрес
Адрес электронной почты в учетной записи
Номер программы лояльности (если применимо)

Timeline

GetHuman1463128 начал работать над этой проблемой
нояб. 1-го, 2018 12:22дня
GetHuman1463128 подтвердил, что проблема устранена. Ура!
нояб. 1-го, 2018 12:22дня