Please help! This is the situation, on Friday **** from NY, I purchased a renewal for m...

GetHuman7864184's проблема обслуживания клиентов с Groupon из октябрь 2022

Помогите с моей Groupon проблемой
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Имя в учетной записи, электронная почта в учетной записи и платежный адрес
The issue in GetHuman7864184's own words
Please help! This is the situation, on Friday **** from NY, I purchased a renewal for my husbands medical marijuana card from you for elevated holistics. MY app was not logged in, I didn't realize so i believe the transaction went through as a guest. The email I used for redemption was *****@***.com. That is my husbands email, Nick Katz. The transaction went through my bank and is processed now, but he never received an email with a redemption code. I spoke via email with your CS and no one has been able to help. I emailed elevated holistics and they can see the order on their end but they need a redemption code. I think what happened was the email I typed in I added an extra t. SO if you can please figure this out the email is maybe *****@***.com, our names are Danielle and Nick Katz, I paid through apple pay(****). let me know asap Thank you.

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Groupon

Проблема обслуживания клиентов
Reported by GetHuman7864184
окт. 7-го, 2022 - 4 месяца назад
Not resolved
До сих пор замечено 15 клиентами
Проблема, аналогичная 163 другим
0 клиентов, следующих за этим

Timeline

GetHuman7864184 начал работать над этой проблемой
окт. 7-го, 2022 11:45утра