We purchased a GE air conditioner last year (still under warranty). Last summer it work...

GetHuman-toninew's проблема обслуживания клиентов с GE Consumer Relations из август 2021

9 просмотров | 1101 аналог | 0 подписан
Помогите с моей GE Consumer Relations проблемой
Next: our robot will wait on hold for GetHuman-toninew to get a GE Consumer Relations rep on the line!
Always use the GetHuman Phone to call GE Consumer Relations. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-toninew's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-toninew may need:
Имя, электронная почта, номер телефона или другая идентифицирующая информация
The issue in GetHuman-toninew's own words
We purchased a GE air conditioner last year (still under warranty). Last summer it worked for about the first month and then the condenser had to be replaced. This summer it's no longer cooling. The thermostat reads much cooler than the room actually is (reads ** and room temperature is **). When it does finally come on only the fan comes on but no cool air. We've called GE to schedule the pick up for repair and no one shows up. We've rescheduled four times and no one has come. We stayed home four days waiting for someone to come. We call the customer service who scheduled the pick up every time we've had one scheduled after waiting on hold for an hour or two and they just tell us that they will be there. No one shows. This is totally unacceptable. We will report this to the Better Business Bureau if there is no resolution. If they aren't going to repair it we need our money back!

GetHuman-toninew did not yet indicate what GE Consumer Relations should do to make this right.

How GetHuman-toninew fixed the problem

We are waiting for GetHuman-toninew to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GE Consumer Relations's attention and get better help faster. Tap below to get started.
Проблемы с GE Consumer Relations тоже?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-toninew fixes it.
This email address isn't valid

GE Consumer Relations

Проблема обслуживания клиентов
Reported by GetHuman-toninew
авг. 11-го, 2021 - год назад
Not resolved
До сих пор замечено 9 клиентами
Проблема, аналогичная 1101 другим
0 клиентов, следующих за этим

Timeline

GetHuman-toninew начал работать над этой проблемой
авг. 11-го, 2021 9:01вечера