Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-toninew may need:
Имя, электронная почта, номер телефона или другая идентифицирующая информация
The issue in GetHuman-toninew's own words
We purchased a GE air conditioner last year (still under warranty). Last summer it worked for about the first month and then the condenser had to be replaced. This summer it's no longer cooling. The thermostat reads much cooler than the room actually is (reads ** and room temperature is **). When it does finally come on only the fan comes on but no cool air. We've called GE to schedule the pick up for repair and no one shows up. We've rescheduled four times and no one has come. We stayed home four days waiting for someone to come. We call the customer service who scheduled the pick up every time we've had one scheduled after waiting on hold for an hour or two and they just tell us that they will be there. No one shows. This is totally unacceptable. We will report this to the Better Business Bureau if there is no resolution. If they aren't going to repair it we need our money back!
GetHuman-toninew did not yet indicate what GE Consumer Relations should do to make this right.
I have an issue with GE Consumer Relations too
How GetHuman-toninew fixed the problem
We are waiting for GetHuman-toninew to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.