We travelled from Alicante to London gatwick last night . Whilst we were in the queue w...
GetHuman-tkoolmon's проблема обслуживания клиентов с Easyjet из июнь 2022
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The issue in GetHuman-tkoolmon's own words
We travelled from Alicante to London gatwick last night . Whilst we were in the queue we were targeted by the ground staff asking us if we have speedy easyJet ticket as our hand language will have to go in the hall due to capacity of the plan . The lady in question told us that she will speak to her manager . As we were about to board it she told us that our baggage were not meeting easyJet criteria and therefore we have to be charged invividually ( * of us) ** euros to be able to board the plane . I informed the lady that our luggages did approved the criteria of uk easyJet when we were board . We had to paid a heavy ** euros as we did not want to make a scene . It should be noted that we were the only ethnic minority passenger . To add insult I witness that passengers on the plane were not at full capacity and many passengers before us and on the flight had much heavier hand language . I want a full refund of my ** euros as I believed we were wrongly charged
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