Comcast*Xfinity wants to add my MOBILE PHONE NUMBER to my account for security.* My Wif...

GetHuman-lesakay's проблема обслуживания клиентов с Comcast из сентябрь 2022

Помогите с моей Comcast проблемой
The issue in GetHuman-lesakay's own words
Comcast*Xfinity wants to add my MOBILE PHONE NUMBER to my account for security.* My Wife has a Mobile Phone but I do not have one. It wouldn't help me if you Text her a Security Code to allow me to log in to my email because she works **-hour shifts as a *** operator and is not allowed nor has she the time to make personal calls.* I have provided Xfinity with a security question, and a Gmail email address for security and have repeatedly reported that Xfinity has my Social Security number wrong.* I can't log in most time and now they want to change my login information.* Can you help me?

GetHuman-lesakay did not yet indicate what Comcast should do to make this right.

How GetHuman-lesakay fixed the problem
Placed a phone call and had my account reset so it would accept my new pass instead of locking up and would do nothing. It took about * minutes**Harmie Johnson
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Проблема обслуживания клиентов
Reported by GetHuman-lesakay
сент. 26-го, 2022 - 2 месяца назад
Fixed
GetHuman-lesakay shared how to fix
До сих пор замечено 7 клиентами
Проблема, аналогичная 418 другим
0 клиентов, следующих за этим
Items needed
Имя аккаунта
Платежный адрес
Последние четыре социального обеспечения
PIN-код учетной записи

Timeline

GetHuman-lesakay начал работать над этой проблемой
сент. 26-го 7:49вечера
GetHuman-lesakay подтвердил, что проблема устранена. Ура!
сент. 26-го 11:51вечера