I recvd a buyout form fr Spectrum for "preferred" customers. $**.** ea for internet*TV...
GetHuman-coniluca's проблема обслуживания клиентов с Charter Communications из февраль 2020
45 просмотров | 475 аналог | 0 подписан
Помогите с моей Charter Communications проблемой
How did GetHuman-coniluca do it?
Waiting to hear how GetHuman-coniluca fixed the problem to share with other customers.
The issue in GetHuman-coniluca's own words
I recvd a buyout form fr Spectrum for "preferred" customers. $**.** ea for internet*TV. I spoke to a human on details & recvd Choice Pick **, w* * premium channels for $** & internet which I have had thru Spectrum for many yrs. They r refusing internet at that price, refusing to reimburse buyout of $***.**. Cannot get them to budge. They r saying I had to get Select pkg, & since I had internet, I cannot get at advertised price. These things r not specified on the form sent * me. And I cannot get buyout becuz I don't have Select pkg. If they record all calls, shouldnt they b able to verify what was said to me at that time?? Thank you for any assistance u r able * provide.*Connie Lucas****-***-****
GetHuman-coniluca did not yet indicate what Charter Communications should do to make this right.
I have an issue with Charter Communications too
How GetHuman-coniluca fixed the problem
We are waiting for GetHuman-coniluca to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Charter Communications customer problems.