I have to ask a question about a trip I’m planning to book at the Hotel Xcaret Arte. M...

GetHuman6999438's проблема обслуживания клиентов с Booking.com из январь 2022

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The issue in GetHuman6999438's own words
I have to ask a question about a trip I’m planning to book at the Hotel Xcaret Arte. My wife and I want a bedroom for a couple with a ocean view. My question is that the selections are confusing. The room for * states there’s two beds in the room which we do not need. We are looking for a king size bed for a couple. The option that is one the app states a room for * with one bed (bed size not specified). Can you help please?

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Проблема обслуживания клиентов
Reported by GetHuman6999438
янв. 7-го, 2022 - 4 месяца назад
Not resolved
До сих пор замечено 2 клиентами
Проблема, аналогичная 15 другим
0 клиентов, следующих за этим

Timeline

GetHuman6999438 начал работать над этой проблемой
янв. 7-го 7:37вечера