Topic: Debit Card*Dear Sirs, *I am a pensioner from Romania who receives her survivor b...

GetHuman-tecu's проблема обслуживания клиентов с Bank of America из июнь 2021

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The issue in GetHuman-tecu's own words
Topic: Debit Card*Dear Sirs, *I am a pensioner from Romania who receives her survivor benefit through your bank. I spent ** years in the USA but I have returned home to Romania in ****. From December (****) I have been having problems with the online transfer of my money. My online passcode card has expired. I talked to one of your representatives and she asked for my debit card, so as I did not have one, we agreed that s*he sends me one. First I gave a Romanian address, but I did not receive any card. Second time as I travelled to Hungary and plan to spend a longer period of time here I gave my Hungarian address. This happened a month ago. I received an email that my debit card has been sent on **********. (See the copy of the letter)**TEREZIA PASHKOVSKY,*Your debit card ending in **** was sent on ********** to this address:** ERDELYPUSPOK UTCA *** MAKO ****, ******Your card will arrive in an envelope with a Bank of America logo and a Wilmington, Delaware return address within *-* business days.*Once to receive it on a Romanian and then on a Hungarian address. But I did not receive the card to either address. **My problem is that I still haven't received the card. *Please send me another card in a possible safer way, so as it would not disapper.*Sincerely, Terezia Pashkovsky

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Bank of America

Проблема обслуживания клиентов
Reported by GetHuman-tecu
июнь 18-го, 2021 - месяц назад
Not resolved
До сих пор замечено 8 клиентами
Проблема, аналогичная 4971 другим
0 клиентов, следующих за этим

Timeline

GetHuman-tecu начал работать над этой проблемой
июнь 18-го 3:21дня