What is Zen-ray.com's return policy?

Zen-ray.com has a customer-friendly return policy designed to ensure customer satisfaction. We understand that occasionally, you may need to return or exchange a product. Within 30 days of purchase, customers can return any unused, undamaged product in its original packaging for a full refund or exchange. Returns or exchanges after the initial 30 days will be subject to a restocking fee. To initiate a return or exchange, please contact our customer service team with your order details. We strive to process returns and exchanges promptly and efficiently. Please note that shipping charges are non-refundable, and the customer is responsible for return shipping costs unless the product is faulty or damaged upon arrival. At Zen-ray.com, we value your trust and satisfaction.