What is your return policy?

Our return policy at Ylighting.com allows you to return eligible products within 30 days of receipt for a full refund. To qualify for a return, the items must be unused, in their original packaging, and in a resalable condition. Please note that certain products such as custom-made or personalized items may not be eligible for return. To initiate a return, simply contact our customer service team, who will provide you with a Return Merchandise Authorization (RMA) number and further instructions. It is important to note that return shipping charges and a possible restocking fee may apply. For further details on our return policy, including exceptions and procedures, please refer to our Returns page on our website.