What should I do if I receive a damaged or defective item?
Asked 6 months ago
If you receive a damaged or defective item from YesAsia.com, please contact our customer service team as soon as possible to report the issue. Provide details of the damage or defect, along with photos if possible, so that we can assist you in resolving the problem. Our team will work with you to provide a replacement, exchange, or refund depending on the situation. Your satisfaction is important to us, and we will do our best to ensure that you receive a resolution to the issue with your order.
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