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Trans Aero Freight, Inc. Customer FAQ

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What is Trans Aero Freight, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Trans Aero Freight, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Trans Aero Freight, Inc. Customer Questions

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Shipping Quote

How do I request a quote for shipping services?

To request a shipping quote from Trans Aero Freight, Inc., you need to provide details about your shipment, including origin,...

What services does Trans Aero Freight, Inc. offer?

Trans Aero Freight, Inc. provides an extensive range of logistics and transportation services, focusing on air cargo, ground...

Shipping Limits

What is the maximum weight and size limit for shipments?

Trans Aero Freight, Inc. specifies that the maximum weight for air cargo is generally up to 150 pounds per piece, with...

Are there any restrictions on the items I can ship?

Trans Aero Freight, Inc. has particular restrictions on shipments, influenced by safety regulations and legality, prohibiting...

Delivery Options

What are the delivery options available?

Trans Aero Freight, Inc. provides various delivery choices, including standard, expedited shipping, and specialized services...

What is the transit time for domestic shipments?

Transit times for domestic shipments with Trans Aero Freight, Inc. can vary depending on factors like origin, destination,...

Fees and Payment

What payment methods are accepted by Trans Aero Freight, Inc.?

Trans Aero Freight, Inc. provides several payment options, including credit and debit cards, wire transfers, and electronic...

Are there any additional fees or surcharges that I should be aware of?

Trans Aero Freight, Inc. implements a pricing model that includes various additional fees, such as fuel and handling charges....

Pickup and Tracking

Can I schedule a pickup for my shipment?

Yes, scheduled pickups for shipments are available with Trans Aero Freight, Inc. The process can vary depending on different...

Do you provide tracking for international shipments?

Trans Aero Freight, Inc. provides tracking for international shipments, allowing customers to follow their shipments in...

Shipping Insurance and Claims

Does Trans Aero Freight, Inc. offer international shipping services?

Trans Aero Freight, Inc. does provide international shipping services through various logistics solutions, including air and...

Can I insure my shipment?

Trans Aero Freight, Inc. offers insurance options for shipments to protect valuable or delicate items during transit. Customers...

What is your policy for lost or damaged shipments?

Trans Aero Freight, Inc. has established procedures for addressing lost or damaged shipments, emphasizing swift reporting from...
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