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Rackattack.com Customer FAQ

Top Answers & How-to Guides

What is Rackattack.com's Phone Number?

The question we are asked most often is about how to talk to Rackattack.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I remove the roof rack when I don't need it?

Yes, our roof racks are designed to be easily removable when not in use. We understand that you may only require the rack for certain...
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Weight Capacity

What is the weight capacity of your roof racks?

The weight capacity of our roof racks varies depending on the specific model and design. At Rackattack.com, we offer a wide range of...
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Installation

Can I install a roof rack on a vehicle without roof rails?

Yes, it is possible to install a roof rack on a vehicle without roof rails. Rack Attack offers various solutions for roof rack installations...
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Does the roof rack come with all the necessary installation hardware?

Yes, our roof racks come with all the necessary installation hardware. We understand the importance of providing a hassle-free experience...
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How long does it take to install a roof rack?

The installation time for a roof rack largely depends on various factors such as the type of vehicle, the complexity of the rack system,...
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Policies

What is the return policy for your products?

At Rackattack.com, customer satisfaction is our top priority. We understand that sometimes you may need to return a product, and we...
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Do you ship internationally?

Yes, we do offer international shipping. At Rackattack.com, we understand that our customers are located all around the world, and...
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Usage

Can I use the roof rack to carry a kayak?

Yes, our roof racks are specifically designed for carrying a variety of outdoor equipment, including kayaks. Our roof rack systems...
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Can I use the roof rack for other accessories besides cargo boxes?

Yes, you can use the roof rack for various other accessories besides cargo boxes. Our roof racks are versatile and designed to accommodate...
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Compatibility

Are your roof racks compatible with different vehicle makes and models?

Yes, our roof racks are designed to be compatible with a wide range of vehicle makes and models. We understand that every customer...
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Instructions

Are instructions included with the roof rack?

Yes, instructions are provided with every roof rack purchased from Rackattack.com. We understand the importance of clear and comprehensive...
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Removability

Can I remove the roof rack when I don't need it?

Yes, our roof racks are designed to be easily removable when not in use. We understand that you may only require the rack for certain...
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Help me with my Rackattack.com customer service issue

Ask any question you have about Rackattack.com customer service. We will do our best to get you answers right away.
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