Menards Customer FAQ

Refund processing times can vary depending on the payment method and the bank involved. Generally, refunds may take 5 to 10 business days to reflect in your account after they are processed. If it has been over 10 business days, please check your payment method for updates or discrepancies.

There might be some processing and mailing delays. Ensure the address provided was correct and check your mail thoroughly.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

Yes, Menard Inc. offers birthday bonuses to its credit card holders as part of the BIG Card Savings program. It's a little way for us to show appreciation and celebrate your day. However, eligibility and gifts may vary, so it's always best to check with the company as your birthday approaches or confirm with any documentation you received when you obtained the card.

Unfortunately, once an order has been placed on the Menards website, it cannot be edited to change the delivery method. In such a scenario, we recommend you cancel your order and place a new one with the preferred shipping option. Remember to select 'Pick Up at Store' during the checkout process to avoid shipping charges. Ensure your preferred store is selected before adding items to your cart. The item's availability at your preferred store is subject to inventory at that location.