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Lensworld.com Customer FAQ

Top Answers & How-to Guides

What is Lensworld.com's Phone Number?

The question we are asked most often is about how to talk to Lensworld.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer international shipping?

Yes, Lensworld.com offers international shipping to customers worldwide. We understand that our customers come from various parts of...
Ask any question you have about Lensworld.com customer service, get an answer now.
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Ordering

How do I place an order?

To place an order on Lensworld.com, simply browse our website to find the products you are interested in purchasing. Once you have...
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How do I cancel my order?

To cancel your order, please contact our customer service team promptly with your order number. Our team will assist you in the cancellation...
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Payment

What payment methods are accepted?

Lensworld.com accepts various payment methods to make your shopping experience convenient. You can easily checkout using major credit...
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Tracking

Can I track my order?

Yes, Lensworld.com provides a convenient order tracking feature for customers. Once you have placed your order, you will receive an...
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Returns

What is your return policy?

At Lensworld.com, we aim to provide maximum satisfaction to our customers. Hence, we have a hassle-free return policy in place. If...
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Prescriptions

Do you offer prescription lenses?

Yes, Lensworld.com offers prescription lenses. We understand that not everyone has perfect vision, which is why we provide a wide selection...
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Shipping

What is your shipping policy?

Our shipping policy at Lensworld.com is designed to ensure prompt and secure delivery of your contact lenses. We offer free shipping...
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Do you offer international shipping?

Yes, Lensworld.com offers international shipping to customers worldwide. We understand that our customers come from various parts of...
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Promotions

Are there any discounts or promotions available?

Yes, at Lensworld.com, we offer various discounts and promotions to help you save money on your contact lenses. We understand the importance...
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Frames

Can I order frames without lenses?

Yes, you can order frames without lenses at Lensworld.com. We understand that some customers may prefer to purchase frames separately...
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Warranty

What is your warranty policy?

At Lensworld.com, we are committed to customer satisfaction and provide a comprehensive warranty policy. Our warranty covers any manufacturer...
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Help me with my Lensworld.com customer service issue

Ask any question you have about Lensworld.com customer service. We will do our best to get you answers right away.
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