Can I request a price adjustment if an item I bought goes on sale?

Yes, JC Penney allows price adjustments for items purchased before they go on sale. If you purchase an item and it later goes on sale within 14 days, you can request a price adjustment to receive the discounted price. To be eligible, you must provide proof of purchase, such as the original receipt or order confirmation. Price adjustments can be requested in-store or online through customer service. However, certain exclusions apply, such as clearance or special event items. Additionally, price adjustments cannot be combined with other discounts or promotions. If you meet the criteria, JC Penney will gladly honor the price adjustment and issue a refund for the difference in the form of your original payment method.